Brooklyn’s Tafari Travel invites customers to come in and enjoy a retro atmosphere. Tafari Travel
The Departure Lounge travel agency in Austin, Texas draws walk-in business with its inviting atmosphere. Departure Lounge
Travel advisors should steer their customers away from overtouristed destinations, such as this busy street in Venice, Italy, as shown in 2016. Davide Gabino / Flickr.com
Tourists, with a cruise ship in the background, in Dubrovnik, Croatia, where locals are coping with overtourism issues. Travel advisors are on the frontline of steering consumers toward more responsible travel options. Caccamo / Flickr.com
A guest room at the Intercontinental Hong Kong. IHG is implementing a new tech strategy to boost online revenue. IHG
Travelport’s Claire Osborne (left) with Meon Valley Travel’s Kelly Doherty making the first New Distribution Capability booking at the agency’s offices in Leicester, UK, in October 2018. Training is key for new travel agents, as well as veterans. Travelport
Hyatt Hotels plans to remove single-use plastic bottles with these larger containers in an effort to reduce waste. The larger containers are more easily recycled. Hyatt Hotels
Expedia Group’s Cyril Ranque spoke about the company’s new action against hotel resort fees at the Expedia Explore ’19 partner conference in Las Vegas November 14, 2019. Expedia Group
A Kimpton hotel. Bloomberg
The Mandalay Bay Resort and Casino in Las Vegas. MGM is looking for joint venture investors. Bloomberg
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